Did you receive a charge on your credit card from us?

Your credit card statement may show our name, like the following (the presentation varies depending on how your bank presents your statement):

We handle internet payments for many tourism operators throughout New Zealand and Australia.

You or a family member may have purchased a tour, ride, flight, trip, ski hire, fun park entry ticket, adventure, or other experience in the last few months over the internet.

We provide online bookings and payment services for a wide variety of experiences, including some you might not consider to be a tourism activity.

We handled your booking and credit card payment on behalf of the company that provided the experience to you.

• You may have clicked a 'book now' link on a website
• You may have received a booking ticket by email with the word 'Booking' or 'Hire' in the subject line (this ticket contains a disclaimer explaining that your credit card was charged by Whyte Waters)
• You or a family member may have participated in some experiential activity in the days or weeks after the date of the transaction

Whyte Waters is based in Frankton, Queenstown, New Zealand. Queenstown is regarded by many as the heart of New Zealand's tourism industry.

If you are still unsure why the name 'Whyte Waters' appears on your credit card statement, please do not hesitate to contact us and we will do everything we can to help you identify the charge.